Terms & Conditions
Wholesale Enquiries Welcome
ORDERING When I receive your order, I will let you know if the goods are in stock. Please allow up to 28 days if the goods are not in stock. If you order more than one item, the cost of the postage & packaging will be reviewed. For overseas orders I will advise on shipping costs, etc.
DESPATCH & DELIVERY When your order has been despatched, I will give you delivery date and tracking details. Please check your goods as soon as they arrive and raise any problems or queries with me straight away.
HOW TO PAY Full payment for goods is required before goods can be dispatched. If you wish to pay by cheque, please make it payable to Irongarden Art with your cheque guarantee number on the reverse. Please send the cheque to Locking Stoops, Wharles, Preston, Lancashire, PR4 3SN, UK.
U.S. customers are advised there is an additional charge to cover bank charges if you wish to pay in U.S. dollars. International customers can pay with credit or debit card via PayPal.
TRADE DESRCIPTION ACT Please remember that each item is individually handmade and may vary slightly in size and weight.
RETURNS/CANCELLATION All work is guaranteed and I operate a no-quibble returns policy. I am happy to refund returned items or exchange any item, if they are returned within twenty days of receipt. Please contact me prior to returning goods and ensure that you receive a certificate of posting.
Care & Treatment of Ironwork
FINISH We use three distinct finishes for our ironwork. They are untreated or a rusted finish, hand-painted in a traditional black matt or a black satin powder-coated finish.
Powder coating is a low-maintenance metal finish. It is a professional treatment whereby the paint is "cooked" onto the metal. Other powder-coated colours are an optional extra.
- Metal that is untreated or rusted can be painted, sprayed or oiled. Untreated metal will rust quickly if left outdoors.
- If you wish to hand-paint, use a metal primer and specialist metal paint, e.g. Hammerite.
- If you wish to oil your sculpture, WD-40 can be used. Once sprayed on, it evaporates leaving a protective film that will help keep the original metal colour longer.